Customer Support


We provide technical support & customer assistance via phone, email, online web meeting, training video's and face-to-face consultation; Contact Us for more information.


Existing customers, please lodge any technical or customer support request via the button below to contact Automation Technologies support staff. For urgent requests, please call us on (02) 9982 4267

Create New Ticket


Pro Tip! You can lodge support tickets anytime by emailing us at

Customer Support


Automation Technologies offers weekly training sessions for existing NBN Project VisualVault users. Use the following link to view the weekly training schedule and sign-up for a free session.

Pro Tip! Instructional video guides are always available from the VisualVault Help Menu.

Note: ONLY existing system users will be registered for training session.




project management